I wanted to vent my aggravation With all the baggage scenario using your airline. Everything else was good, nevertheless the way my baggage was managed would make me Believe 2 times before reserving with AA once more. I used to be charged $25 Each individual way for just one bag, not being informed my bag could possibly be carried on for no charge. To add insult for the $50 billed, my bag was destroyed on the surface on remaining returned to me.
Hi there American Airlines, I don’t Consider it truly is healthier to carry it in: So I had the worst working experience ever, traveling this time in the course of my trip to Big apple on 1169 flight DFW LGA 5/8/sixteen. For starters, I had seat 22A or some thing, and all of a sudden I'm despatched down to the bottom of your plane to seat 30. I don’t know how many journeys the airplane experienced gathered, but I need to explained which i could not do the rest but watch for the trip to end to vomite (the smell was Awful) couldn't try to eat, or maybe rest in any way- and I was not the sole just one struggling from that. Moreover, I understand that you experienced new schooling flight attendants on board, but was also the pilot?
Once we boarded flight 556 in monte go bay today we ended up the initial people in our section on the cabin and we discovered a backpack tucked behind row eight without any person everywhere that it belonged to . We pointed it out to a man having an AA uniform who seemed to be a passenger and he was very impolite saying it belongs to an AA staff and obviously I need to have not been on this sort of plane in advance of. My spouse And that i experience quite uncomfortable with this sort of response from one of one's employees!!
Then on the way again another “complex mistake†we genuinely considered this was a joke. Perfectly it wasn’t. they held us back again without any EXPLANATION once more. We had an hour or so & fifty seven min layover and when we obtained off the plane from panama to MIA, we designed it as a result of customs obtained our baggage with 47 mins to spare & the “supervisor†literally smiled & reported “you’re gonna miss the flight were not permitting you through†27 Others screaming the aircraft was Ideal THERE & hadn’t still left nonetheless, but her cocky smile & attitude didn’t care & Compelled US once more to pass up the flight & explained “locate a snug place to snooze for that evening.
I spoke with Wanda this early morning about more baggage and also the nerostimulator implanted in my back again. She was quite helpful, I'm glad that I termed and acquired the correct info.
I checked in times ago for flight 1329 from Phoenix to JFK. I'm booked in First Class. I entered the Precedence region to discover no line and two agents standing at respective counters without having “Placement Shut†indicators any where.
I booked a visit to Cabo,Mx.with AA vacations.Over the returned vacation we were being booked with USAir.the flight was cancelled simply because based on the agent there was no aircraft to fly us again to Monterey.We experienced to spend
Once i arrived in Newark, AA knowledgeable me which the ticket agent experienced failed to “scan†my bag, and Because of this, even at seven:00 p.m., they could not set up for my bag for getting on One more flight to Newark that night.
was in Haiti August 17th,went to the airport eleven-30am and the flight was to depart for the US at 1pm and was told I HAD Skipped MY FLIGHT.But was not provided any essentive to remain for the next day,and was forced to obtain An additional tickert for August 23rd at my expence.I Pretty much misplaced my job as a result of tht,they sold my seat and set me at an predicted expencies of which I Demand from customers Being COMPANCERTATED FOR THE MONEY Misplaced,WAGES Misplaced.
Extremely upset with AA. All through my vacation to NORFOLK from ALBUQUERQUE this time close to on Armed service Orders – too many issues transpired which i just can’t ignore and ponder why some guidelines exist as they do. Starting off, my baggage wasn't tagged effectively popping out of Albuquerque and didn't make the transfer connection in DFW to ORF – 8 hour delay with bags attending to me, which experienced my uniforms for the following day. Yes I received my uniform in time, but only permitted for ~4 hours of rest before reporting for obligation soon after I drove to airport to find the bag. As well as my DoD ID has become not within your procedure to allow for TSA pre-Examine…either one of these cases aren't a major deal and I can easily forget about this stuff without having to create a remark…the return excursion back again to ABQ is my reason. On my return journey, my approach was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than a person hour triggering me to have about a 15 moment window for my connection flight in CHARLOTTE to PHOENIX. When I saw this restricted window, I made an effort to work with the customer service clerk for the gate in NORFOLK to have anything completed (i.e. notify gate in CHARLOTTE that somebody on Armed forces ORDERS could be a small late and to carry gate to allow transfer – would have solved what on earth is about to happen)…given that 15 minutes was in some “thirty minute window†allowance for important source everything to generally be performed and that I would have time to generate my transfer – she wouldn't or couldn't do nearly anything for me.
Be sure to explore this so other passengers won’t provide the exact experience…..I would like a reply from You furthermore mght..
Ticket #2836 Dallas, Tx to Lawton, Ok March 20th did NOT hook up from Raleigh, NC flight 168….was more than booked and flight didn't make it to Dallas for connecting flight. They mentioned they did not Have a very hotel for me in Dallas, I had been stuck at airport til early morning of 3/21/16…this induced me to pass up a day of labor & it had been quite possibly the most depressing night of my life…they gave me a food stuff vocher for $twelve for supper which I'd to include cash far too, to try to eat!
You will find a middle aged African American woman with a short hair cut and Eyeglasses at your Philadelphia Airport location who refused to provide me her full identify when I asked for it because of her despicable Mind-set. She finally advised me her title was “D†and hid her name badge as she stated this. “D†does not should have a job in buyer service and particularly not with your first class check in region where by I encountered her. As I rushed previous the prolonged TSA line to your self service ticketing counter with only forty minutes until finally my flight departed I was delighted to discover there was a no cost kiosk. I began to retrieve my reservation and midway via this method “D†walked as much as me and stated “This really is for first class travellers only†I looked up through the screen bewildered due to the fact there wasn’t any sign or indicator the kiosks ended up top notch kiosks and Furthermore I questioned how “D†realized I was or was not first class and why she would make this kind of an assumption. I replied “Excuse me?†“D†condescendingly stated “These kiosks are for first-class passengers onlyâ€.
When we at last gained an e-mail response from American Airlines, the entire response time was around one hour. Although we waited one hour, we did get many responses to our initial query: